Office Manager
Full Time • Louisville
Replies within 24 hours
Benefits:
- Health insurance
- 401(k)
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Job Summary
The Office Manager will report to the owner of the company. This position will support the day to day operations of the company and enter and code invoices to job cost level, research and resolve customer issues, enter credit card transactions to job level, review timesheets, set up subcontractors and maintain documentation, maintain vehicle files, and prepare payables and profit & loss reports. They will process and prepare payments, deposits, invoices to the job cost level. This position will research and resolve customer collection issues form insurance companies, homeowners, and staff including draw agreements.
Responsibilities
- Support and assist the daily operations of the company.
- Help organize and plan company events and training
- Will be responsible for accounts receivable and accounts payable..
- Preparation of refund letters and checks.
- Research and Resolve customer collection issues.
- Has foresight and understands how or when we can start the process of collecting monies from Insurance companies, Home Owners, and/or setting up draw agreements.
- Code, allocate and enter invoices to the job cost level
- Research and resolve customer issues
- Prepare, review, and provide payables reports.
- Enter credit card transactions to job cost level.
- Reconcile credit card statements.
- Make deposits.
- Set up Subcontractors and ensure all documents are in place.
Qualifications
- 2-5 years of experience accounting experience (some education may be used in lieu of).
- Ability to write and compile reports and correspondence.
- Must know QuickBooks A/R Module, Item Lists, and how to create customer reports.
- Previous experience with Outlook, Excel, Word, and PowerPoint.
- Associate's Degree preferred.
- Previous experience within the restoration industry is helpful.
- Notary is helpful
Benefits/Perks
- Paid Holidays
- PTO
- Paid Training
- Growth and Career Advancement Opportunities
Compensation: $45,000.00 - $55,000.00 per year
Choose a Rewarding Career with 1-800 WATER DAMAGE
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What We Do
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.
Our Values
Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.
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401(k)
Medical, Dental, Vision, Disability, & Life Insurance
Employee Assistance Program
Paid Holidays
Paid Time Off